LOKKA PRIVACY

How Lokka handles applicant and website information

This Privacy Policy explains how Lokka collects, uses, stores and protects personal information when you use the website, book a bootcamp, contact Lokka or take part in Job Sprint Plus.

Version 1.01 Website and applicant data

Information Collected

Lokka may collect information needed to deliver training, job-readiness support and applicant services.

Name, email address, phone number, location and booking information.
CV files, CV text, target roles, exclusions, skills, experience and availability.
Payment metadata from Stripe, such as checkout status and product purchased. Card details are processed by Stripe.
Messages, consent records, job-search preferences and support notes.

How Information Is Used

Lokka uses personal information to provide services and run the website.

To process bookings, payments and access to Job Sprint Plus.
To deliver bootcamp support, CV support, interview preparation and job-search assistance.
To prepare suitable applications using the applicant's own profile facts and consented information.
To respond to enquiries, manage safeguarding concerns and improve delivery.

Sharing Information

Lokka only shares information where needed to provide the service, comply with law or protect safety.

Payment information is handled through Stripe checkout.
Job Sprint Plus may use applicant information to prepare or submit applications where the applicant has authorised support.
Safeguarding or legal concerns may be shared with appropriate services where necessary.

Storage, Retention and Security

Lokka aims to keep personal information secure and only for as long as reasonably needed.

Applicant intake files and profile facts are stored for service delivery and evidence tracking.
Access to admin and client areas is restricted through secure login and role-based access.
Information may be deleted or anonymised when it is no longer required for service, legal, accounting or safeguarding reasons.

Your Rights and Contact

You can contact Lokka to ask about your information, request corrections, raise privacy concerns or ask for deletion where applicable. Email hello@lokka.uk or call 0330 043 5167.